Introduction to Chapter 9: Nonverbal and Visual Communication

Did you know 90% of communication is nonverbal—and yes, your coworkers definitely saw your eye-roll during that last Zoom call. Nonverbal cues and visual aids can either amplify your message or sabotage your professional credibility. We’ll explore how to interpret body language, design compelling visuals, and stop your face from accidentally saying what your brain is secretly thinking.