Introduction to Chapter 2: Harnessing the Power of AI in Business Communications

Remember Clippy, that cheerful little paperclip from Microsoft Word who always had advice—usually wrong? Who are we kidding. No one taking this course is old enough to remember that except for you diehard non-traditional students! Thankfully, today’s AI tools have evolved beyond the well-intentioned meddling of animated office supplies. In this chapter, we’ll unravel how ChatGPT, Grammarly, Jasper, and their smarter AI cousins like Copilot and Google Gemini can streamline your workload, enhance your messaging, and, yes, occasionally make you seem way smarter than you actually are.