Introduction to Chapter 14: The Future of Business Communication

The robots are coming! But relax—they’re here to help. Generative AI and changing communication norms mean future-proofing your skills is crucial. In our final chapter, we’ll explore emerging communication trends, boost your emotional intelligence, and help you design a personalized plan to ensure your communication skills stay sharp—no matter how many robots join your team meetings.

🎧 Chapter Preview Podcast
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Before you dive into this chapter, press play on our custom AI-powered podcast! Each episode is generated with the help of NotebookLM, a Google AI tool trained on this chapter’s content. Think of it as your audio appetizer—serving up key ideas, quirky insights, and a sneak peek at what’s ahead.

🤖 A Note on AI Use
This podcast is an example of responsible AI integration in business communication. It’s here to support your learning—not replace your thinking. While AI helps us summarize and synthesize, your critical mind is still the star of the show.